Buzzwords are excellent. They give us an explanation behave like we’re paying attention to nod our heads, and totally disregard problems without giving them a second thought. As long as we use buzzwords we seem (if just to ourselves) to understand what is happening and we’re on the very top of the challenge at hand. Probably the most important part of working in technology is the fact that we’re never at a loss for assemblies to use them, or for buzzwords.
Three of the most important buzzwords in the technology world are “Folks, Process, and Technology”. Throw in some other favorites, like “alignment,” “change,” “culture,” and… well, you get the idea. While these words are somewhat more omnipresent in a technology talk than fish are in the ocean, they usually ignored, and are usually overlooked, misunderstood. This really is not safe.
Looking over the landscape of a typical IT execution we find that many tasks are focused on technology and procedure. We spend enormous amounts of effort plus time stipulating practical system demands and defining business processes. We concentrate a lot of time building and testing the technology. Thus most of the individuals involved in IT jobs are specialists in technology, procedure, and strategy.
So what’s missing? Look carefully. Did you see the bulk of the abilities of our team, as well as a large proportion of our actions, are focused on aligning technology and procedure? What occurred to our first buzzword, “Individuals”? Do we forget to think about our folks and simply nod our heads – We can transfer our people (in other words, align them) with technology and the procedure? What exactly does it mean to align individuals with technology and procedure?
For some, individuals that are aligning means supplying training so workers understand the best way to make use of the system. Others say you should contain communications to align their individuals. Some advanced organizations expand their attempts to contain mapping out changes to duties and job descriptions.
While all of these are significant actions to help reach alignment of technology, process and people, they do not really help us comprehend what alliance is. And should you not understand what it’s, how do you understand when you’ve reached it?
Alliance simply happens when process your people and technology perform together in a symbiotic association that produces the desired outcomes. The technology is used by individuals. The procedure is followed by individuals. The people crucial here is that the technology must be really used by the individuals as well as the individuals must really follow the procedure. This needs individuals, all the individuals, alter their behaviour to get the desired outcomes.